Sign up for Govern365

This page describes how self-serve sign-up works: creating a new account with your work email and a password. It matches the Create your account screen in the web app.

Who this is for

• You are starting a new Govern365 account (not joining via a team invite link).
• You have access to the email address you use at sign-up (you will receive a verification code).

How to get to sign-up

• If you open the app's home URL and the system detects a brand-new environment (no users yet), you may be sent straight to Create your account.
• Otherwise you can open the sign-up page when your organization exposes it (often from Create an account on the sign-in screen).
• If you already have an account, use Sign in on that page instead.

What you need

• A work email you can read.
• A strong password (see below).
• No credit card is required for this step (the screen states this).

Steps to sign up

1. Enter your work email, then choose Continue.
2. Confirm the email shown is correct (use Change if you need to edit it).
3. Enter a password that meets all requirements shown on the screen (checkmarks turn green as you satisfy each rule).
4. Choose Create account.
5. After a short moment you should be taken to the next onboarding step (profile setup). Stay signed in in the same browser.

What each field means

Field	Meaning
Work email	This becomes your Govern365 login email. It must be an address you can open; a 6-digit verification code is sent to it for a later step (workspace verification).
Password	Secret you will use with your email to sign in. It must meet the rules shown next to the field (length, letter, number, special character).

Optional: use Show password / Hide password to check what you typed.

What happens after you sign up

• You are signed in in the browser session.
• The app continues with onboarding (starting with your profile).
• You may receive an email at sign-up with a verification subject (Your Govern365 verification code). Do not assume that old message is still valid by the time you reach workspace setup: on the workspace screen you must click Email me a verification code, which sends the current code you should enter (see First-time onboarding → workspace step).

Verification email (sign-up)

• Subject: Your Govern365 verification code
• Content: A 6-digit code and short instructions.
• If you do not see it within a few minutes, check spam or promotions folders.

Note: Marketing copy in email may mention a long validity period. The server checks codes against a shorter window from the time the code was last sent (about 15 minutes after each send). On the workspace screen, each Email me a verification code / Resend code issues a new code — always use the newest email.

Error messages and what to do

Messages you see depend on whether they come from the form in your browser or the server.

On the form (before or instead of talking to the server)

Message	Meaning	What to do
Email is required.	Continue was pressed with an empty email.	Enter your email.
Please enter a valid email address.	The email does not match the format the form expects.	Fix typos; include @ and a domain (e.g. you@company.com).
Password does not meet the requirements.	One or more password rules failed.	Add length, a letter, a number, and a special character until all checks are green.

From the server (after Create account)

The app shows the server's message when possible. Common cases:

Message	HTTP status (technical)	Meaning	What to do
An account with this email already exists	409	That email is already registered.	Use Sign in, or Forgot password if you do not remember the password. Do not sign up again with the same email.
Validation failed	400	Email or password did not pass server checks (details may be in a separate errors list the UI might not list one-by-one).	Fix email format; ensure password has at least 8 characters, one letter, one number, and one special character.
Registration failed. Please try again.	(varies)	A generic message when the app cannot read a specific server message (for example network failure).	Check your connection, try again, or contact support if it persists.
Internal server error	500	Something went wrong on the server.	Try again later; contact support if it continues.

If the error banner has an X, you can dismiss it; fixing the underlying issue (email, password, or network) still matters.

After sign-up

Sign-up is only the first step. Complete onboarding (profile, workspace, and any team invites) as the app guides you — see First-time setup after creating your account. For signing in later, use the Sign in page with the same email and password.

If you were invited by email instead of using self-serve sign-up, open your invite link and follow Accept a workspace invitation.

Related help

• First-time onboarding — profile, workspace verification, and team invites after sign-up.
• Sign in — returning with your email and password.
• Forgot or reset your password — if you cannot sign in.
• Accept a workspace invitation — joining an existing workspace instead of creating a new org.