Plan & billing
Plan & Billing is where you see your subscription, usage against limits, and payment options.
Open Settings → Plan & Billing in the sidebar.
For common questions (upgrades, seats, G365 course access), start at Billing & workspace FAQ.
Usage vs plans
| Situation | What you see |
|---|---|
| You have an active subscription (not cancelled or expired) | A Billing card with Usage and Plans tabs. |
| You do not yet have that kind of subscription | Pricing / plans only (no Usage tab). |
Usage (when shown) typically includes Seats, Workspaces, Frameworks, AI projects, Storage, and on some plans G365 course activations. Near-limit and at-limit bars show a short warning.
G365 activations are per email. Removing a member does not free that activation for someone else.
Plans and checkout
On Plans you can:
- Compare tiers (for example Starter, Professional, Business, Enterprise)
- Start checkout or a trial where the product offers it
- Open the payment portal to update card and subscription, if you are allowed to manage billing for this workspace. Otherwise you may see a notice that billing is managed elsewhere.
Enterprise can open an inquiry form. If contact email is not configured on the server, the form shows an error.
Banners you might see
- Enterprise evaluation active — full access until an end date
- Enterprise plan ended — read-only until you subscribe
- Viewer notice — you are not the billing manager
- Past due — payment failed; Update payment when available
- Pending downgrade — a lower tier is scheduled
- Cancel at period end — still active until the period ends
After you pay, you may return with a confirmation in the address bar. The page refreshes usage and then clears that confirmation from the URL.