Sign in to Govern365
This page explains how to log in with your work email and password. The screen title is Welcome back.
How to sign in
- Open the sign-in page.
- Enter your work email, then choose Continue.
- Confirm the email shown is correct (use Change if you need to edit it).
- Enter your password. You can use Show password / Hide password to check what you typed.
- Choose Sign in.
After a successful sign-in, the app sends you to the right place for your account (for example the Dashboard, first-time onboarding, or create workspace), depending on your setup.
What each field means
| Field | Meaning |
|---|---|
| Work email | The same email address you used when your Govern365 account was created. |
| Password | The secret you chose (or that was set for you). There is no "Remember me" checkbox on this screen. |
Links on the sign-in screen
| Link / control | What it does |
|---|---|
| Forgot password? | Opens the reset form. Enter your email; if the address is registered, you will receive a reset link (when email is working). The app does not tell you whether an unknown email exists (to protect your privacy). |
| Create an account | Opens sign-up, only when your organization allows it. |
Messages you might see (and what to do)
On the form (before or instead of the server)
| Message | Meaning | What to do |
|---|---|---|
| Email is required. | Continue was used with an empty email. | Enter your email. |
| Please enter a valid email address. | The email does not look like a valid address. | Fix typos; include @ and a domain. |
| Password is required. | Sign in was used with an empty password. | Enter your password. |
After Sign in
The app shows the error text from the sign-in attempt when it can.
| Message | Typical meaning | What to do |
|---|---|---|
| Invalid email or password | Either the email is not registered, or the password does not match. The app uses one message for both cases so strangers cannot discover which emails exist. | Double-check email and password. Use Forgot password? if you forgot the password. |
| Account is deactivated | The account exists but is inactive. | Contact your workspace administrator or Govern365 support. |
| Validation failed | The email or password format was rejected. | Fix the email format; ensure the password field is not empty. |
| Invalid email or password (fallback) | A generic message when a clearer one is not available. | Check your connection and try again; if it persists, contact support. |
There is no separate on-screen message such as "user not found" or "wrong password only" — both are covered by Invalid email or password when the server responds that way.
Forgot your password?
Full walkthrough (request link, email, and reset page): Forgot or reset your password.
Short path from sign-in:
- On the password step, open Forgot password?
- Enter the email for your account and submit.
- You should see a confirmation-style message such as: If that email is registered, a reset link has been sent.
- If the email is in the system, check your inbox (and spam) for the reset message.
- If you do not receive mail, confirm the address, try again, or ask your IT team whether outbound mail is blocked.
Still stuck?
- Confirm Caps Lock and keyboard layout when typing the password.
- Try another browser or a private window to rule out extensions blocking cookies or storage.
- Ask your admin whether your organization uses a different entry URL or single sign-on (this app's email/password flow is documented here).
Related help
- Sign up — creating a new organization (self-serve).
- First-time onboarding — if the app sends you through profile / workspace / invites after sign-in.
- Create a workspace — when you have no workspace memberships yet.
- Dashboard — home after setup.
- Accept a workspace invitation — when you open an invite link and need to sign in or create a password to join.
- Forgot or reset your password — request a reset link by email.